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Spring Lake Ranch | Therapeutic Community and Treatment Facility — springlakeranch.org Spring Lake Ranch Therapeutic Community offers licensed residential treatment and a variety of transitional options in the Green Mountains of Vermont.

Donor Engagement Coordinator

POSITION TITLE: Donor Engagement Coordinator

LOCATION: Remote; anywhere in US with a willingness to travel to Spring Lake Ranch 3 or 4 times per year

REPORTS TO: Development and Communications Manager

JOB CLASSIFICATION: Full-time; exempt

SALARY RANGE: $40,000-$45,000

BENEFITS: Generous PTO, medical and dental insurance, retirement contributions, and much more. Full list of benefits can be seen at https://springlakeranch.org/about-us/careers-2/. This position will also include a home office stipend and professional development budget.

POSITION SUMMARY:

The Donor Engagement Coordinator will assist with planning, coordinating, and implementing the annual giving cycle. They will take the lead on donor stewardship and communications for donors up to the $1,000 giving level, and manage our in-person, hybrid, and virtual engagement events. The Donor Engagement Coordinator provides a positive and customized experience for donors while growing strong relationships.

RESPONSIBILITIES:

• Along with the rest of the team, actively contribute to creating the annual fundraising plan and following through on its successful completion.

• Assist the Development and Communications Manager with a strategy to retain and grow individual giving through a host of channels including sustained giving, direct mail, email, and video solicitations.

• Manage relationships and communications with donors up to the $1,000 giving level.

• Maintaining and as needed, growing the existing stewardship program for donors at the above level.

• Oversee all aspects of the annual Spring Lake Ranch Family Weekend(s) and provide input for other special events.

• Launch pilot program of virtual events for SLR alumni and current families, from the lens of potential donor cultivation.

• Manages day-to-day development operations including timely gift processing and acknowledging, database maintenance (currently Donor Perfect), data and report gathering, and answering donor communications.

• Contribute to print communications such as bi-annual print newsletter, annual report, and holiday cards.

• Liaise with Development Committee and other volunteers as acknowledgement and solicitation resources.

• Identify areas where operational efficiency and systems could be improved and advise on strategies to address identified needs.

• Contributes to departmental performance and outcome data as needed.

• Other duties as requested

COMMUNITY RESPONSIBILITIES:

• Demonstrates an understanding and commitment to the SLR Mission, Vision and Core Values.

• Represent Spring Lake Ranch professionally and positively to others including employers, volunteer contacts, friends, interns, volunteers, visitors, candidates, the general public, etc.

• Maintain resident/client privacy by keeping personal information confidential in accordance with federal HIPAA legislation and Spring Lake Ranch policies and procedures

QUALIFICATIONS:

• 2-3 years of previous fundraising experience, including event management.

• Remote-work experience preferred

• Schedule flexible with some core EST business hours needed; the team will communicate with each other to make the flexible schedules work for all.

• Proven proficient ability to use independent judgment, effective analytical decision-making, and appropriate time management.

• Excellent verbal and written communication, interpersonal, teamwork, computer, and organizational skills.

• Knowledge of Microsoft Office Suite with an emphasis on Excel, Teams, Outlook, Word

• Physical capability including moderate lifting, carrying, etc.

• Ability to manage stress (for yourself and others) effectively while maintaining a sense of humor.

• Ability to accept constructive feedback and on-going commitment to performance excellence and improvement.

• Ability to work with minimal supervision and collaboratively as part of team.

• Valid driver’s license and good driving record.

Benefits

Full list of benefits can be seen here: https://springlakeranch.org/about-us/careers-2/. This position will also include a home office stipend and professional development budget.

How to Apply

Send your resume with a cover letter indicating your interest to Casey at caseyv@springlakeranch.org