The Word, A Storytelling Sanctuary (founded in 2016) is a Colorado-based, nationally-serving nonprofit that fights for equity through the literary arts. The Word supports writers and publishing creatives identifying from marginalized communities across race, ethnicity, gender, sexual orientation, religion, and emotional and physical disabilities.

The Word | A Storytelling Sanctuary | Writing and publishing by POC and more | Denver — www.thewordfordiversity.org The Word | A Storytelling Sanctuary: a non-profit working for cultural equity through diverse books and supporting marginalized writers and publishers. Find and support literature by people of color, LGBTQ, and other underrepresented communities.

Head of Operations

Job Summary:

The Head of Operations will support a rapidly growing nonprofit by overseeing a variety of existing business, financial and fundraising operations, and will strategize and implement new workflows to improve and innovate the organization’s operations.

Duties:

General operations

• Oversee and manage office resources, vendors, technology and supplies

• Research and implementation of new systems and resources to assist in supporting and streamlining quality organizational operations

• Oversee and manage financial recordkeeping functions

• Work collaboratively with Executive Director to develop policies and workflows to establish best practices for organizational financial management

• In coordination with financial operations consultants, including bookkeeper, accountant, legal consultants, and others

• Manage financial records, including income and expense information in Quickbooks, internal documentation and receipts, and reimbursement requests

• Manage annual tax return

• Prepare monthly financial statements for board and Executive Director

• Manage human resources recordkeeping, payroll, and payroll recordkeeping

• Work collaboratively with the Executive Director to develop and implement strategies for volunteer activation

• Coordinate with contractors, collaborating with the Executive Director as needed

• Work collaboratively with Executive Director to build and manage organizational budget

Development operations

• Coordinate with fund development consultant, in collaboration with other team members as appropriate, to execute and manage donor development plans, including

• managing written donor communications

• managing logistical execution of fundraising campaigns

• working collaboratively with other team members to prepare necessary and appropriate language and storytelling for fundraising campaign materials

• Oversee and manage relevant fundraising logistical operations, including management of organization’s Guidestar page, online fundraising platforms, opportunities such as Colorado Gives Day, and similar operations

• Manage regular donor communications

• Manage data and processes in donor management software

• Work collaboratively with Executive Director to manage major funding contracts

• Manage necessary recordkeeping and reporting

• Work collaboratively with Executive Director and grant consultant to prepare necessary information and financial records for grant proposals

Other

• Other supports as necessary for a small, quickly-growing nonprofit

Preferred Qualifications:

• Significant experience with nonprofit or business operations management, including recordkeeping and budget/financial management

• Knowledge and experience in Quickbooks and CRM systems

• Adaptable and at ease with learning new software and technology

• Significant experience preparing donor or customer communications

• Strong storytelling ability and writing skills preferred

• Interest in providing creative thinking and support to rapidly growing nonprofit

• Desire to provide support to and work regularly with team members

• Ease with managing and prioritizing multiple simultaneous responsibilities

• Flexible in providing ancillary supports as occasioned to facilitate a growing team

• Willing to use personal phone, computer, and internet for work

• Additionally beneficial:

• experience managing visual marketing assets

• personal connection to the literary arts

• experience with equity-building and community work

• strong personal alignment with the Word’s mission, vision, and values

• interest in expanding role and responsibilities as the growth of the organization permits

• Members of historically marginalized groups as described in the organization summary are strongly encouraged to apply

Employee Type & Work Environment:

This position is a part-time, exempt employee position. This will include a 25-hour work-week.

The regular business hours of the organization are 10:00am to 5:00pm Denver Mountain Time. These hours will be flexible, as coordinated between the Head of Operations and the Executive Director. The Head of Operations must be open to working outside these hours, including nights and weekends where necessary.

This position may work remotely from any location in the United States.

This position works collaboratively with the Executive Director.

Salary

USD $45,000 - USD $50,000 / year

Benefits

The employee will have the ability to take paid leave as needed. Paid time off is available for vacation, personal, and sick leave reasons. Paid time off will not be restricted so long as all job duties are sufficiently and satisfactorily met.

The Word offers a health care stipend of $250/month that can be used at the employee’s discretion to support any medical and wellbeing costs.

How to Apply

Please send a brief letter of interest, resume or CV, and the names and contact information for three (3) professional references to info@thewordfordiversity.org.