Nonprofit Remote Digest - Issue #67

We prepare education leaders to deliver breakthrough results in America's highest-need schools and ad
Nonprofit Remote Digest
Nonprofit Remote Digest - Issue #67
By Nonprofit Remote • Issue #67 • View online
We prepare education leaders to deliver breakthrough results in America’s highest-need schools and advocate for policies that enable great leaders — and their students — to thrive.

Manager, Operations
The Manager, Operations will be based out of a home office in the contiguous United States. This full-time position is available immediately. This position reports to the Executive Director, Program Implementation. 
Photo by Becca Tapert on Unsplash
Photo by Becca Tapert on Unsplash
Who We Are
New Leaders transforms underperforming schools by developing outstanding leaders at every level of the education system—from teacher leaders to principals and their supervisors.
We work hand in hand with our state, district, and charter partners, delivering leadership solutions that build on their strengths and address their most-pressing priorities. Our evidence-based programming cultivates diverse, equity-driven leaders equipped with the skills to elevate instruction, enhance learning, and build vibrant, inclusive school communities. To encourage widespread adoption of effective, sustainable leadership practices, we also advocate for federal and state policies that support the work of school leaders everywhere.
To date, New Leaders has trained 3,900 education leaders who annually reach nearly half a million young people, mostly students of color and children from low-income families, delivering breakthrough academic results and building brighter futures for high-need urban and rural communities nationwide. Visit New Leaders  to learn more.
What You’ll Do
The Manager, Operations supports the team responsible for delivering programs across a broad portfolio of sites and programs, including Baltimore, Philadelphia, Richmond County, Georgia, and Washington, DC. The Manager, Operations is responsible for leading work in four key areas: Program Operations, Team Operations, Data Management, and Administrative Support. In partnership with the Executive Director and program directors, the Manager, Operations works to ensure the successful execution of all New Leaders’ programs. 
Program Operations 
Ensure all programmatic, operational activities are executed flawlessly resulting in high-quality participant experiences across New Leaders’ programmatic continuum. 
  • Lead and manage planning and logistics for all programmatic events operating across the portfolio, including but not limited to Summer Learning, programmatic kick-off meetings, and other large-scale convenings. Travel on-site for program launches or programmatic activities as determined in collaboration with the Executive Director. 
  • Manage annual programmatic calendar of programming, including but not limited to securing appropriate meeting space (in some cases, liaising with our district and charter partners) to best accommodate session objectives, ordering supplies as needed, and managing catering. 
  • Serve as the content expert and project manager for credentialing/certification process for all programs, as needed.  
  • Serve as a liaison with the National Program Implementation Team for matriculation and manage all work streams at the local level.  
  • Oversee the program start-up or enrollment process for all program participants, ensuring they are equipped to begin the program year and have all relevant information.  
  • Manage all reporting required to partner districts and Charter Management Organizations, effectively engaging local and national team members to meet contract requirements.  
  • Serve as a local liaison, representing the perspectives of the sites with all organization- wide shared service and program teams, including but not limited to Legal, Finance, Information Technology, Business Solutions, and Research and Evaluation. 
Team Operations 
Manage the efficiency of the team, overseeing all operational activities. 
  • Serve as the project manager for annual planning, including leading the annual planning budgeting process.  
  • Manage the non-staff budget and expenses for the portfolio throughout the year.  
  • Manage the team to ensure successful completion of all performance management activities.  
  • Lead contract and procurement processes, ensuring adherence to organizational policies and liaising with external vendors and partners.  
  • In partnership with the Executive Director, manage the onboarding process for new team members.  
Data Management 
Create and implement practices and procedures that properly manage the full data life-cycle needs of all programs. 
  • Perform data analysis to inform monitoring progress to goals across all sites, including monitoring data completion, observing trends, and managing follow-up for check-ins, monthly deep-dives and monitoring progress to goals conversations.  
  • Build a process for your team to ensure accurate and timely programmatic data reporting across all programs and cities.  
  • Serve as the team’s resident expert on various organizational platforms (The Link, Canvas, Salesforce) to ensure seamless program implementation.  
Administrative Support 
Manage and distribute information within the team, equipping the Executive Director with the resources needed for all activities. 
  • Complete a broad variety of administrative tasks including but not limited to managing an extremely active calendar of appointments for the Executive Director; completing expense reports; composing and preparing correspondence that is
  • sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.  
  • Prioritize and ensure timely follow up on incoming requests of the Executive Director.  
  • Manage the cadence of team meetings and check-ins, including team retreats.  
Perform other duties as assigned 
What You Bring
Education and Experience 
  • Bachelor’s degree required.  
  • At least four years of professional experience required.  
  • Confidentiality and personal responsibility.  
  • Demonstrated ability to be self-directed and take initiative.  
  • Demonstrated ability to work well with people from diverse backgrounds.  
  • Belief that every student, in every circumstance, can achieve the highest levels of academic excellence, and passionate commitment to New Leaders’ mission and vision.  
  • Strong ability to navigate fast moving and quickly changing/growing projects.  
  • Exceptionally strong project management, and time management skills.  
  • Exceptionally strong organizational skills and attention to detail.  
  • Exceptionally strong written and oral communication skills.  
  • Fluency in all Microsoft Office Applications and basic internet searches; significant experience with Microsoft PowerPoint, Excel, Google Drive and Salesforce a strong plus.  
  • Ability to travel approximately 15% to 20% of the time.  
What We Offer
A competitive salary commensurate with experience, and a comprehensive Benefits Package and 401K
To be considered for this role, please attach a cover letter including your motivation and interest in New Leaders and the position.  
New Leaders is an equal opportunity employer. New Leaders evaluates applicants for employment on the basis of qualifications, merit and work-related criteria and does not discriminate on the basis of race, color, religion, sex, national or ethnic origin, age, sexual orientation, gender identity, mental or physical disability, handicap, pregnancy, childbirth, medical condition, marital or familial status, family responsibilities, veteran status, personal appearance, political affiliation, matriculation, or any other characteristic protected by law in administration and operation of its Programs and activities, including admission or access thereto, or treatment or employment therein. All qualified applicants will receive consideration for employment regardless of such status and will not be discriminated against on the basis of such status. 
How To Apply
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